Reference

Privacy Policy for your account

Your account record, UPI, Paytm, PhonePe and Google Pay payment details, cookie choices and support chats are handled under one Privacy Policy before you open your account.

Account data clarityUPI record careCookie choice control
winstarexch365 Privacy Policy for your account
CONTACT ROUTES

Reach us about privacy choices

Privacy questions should go through the channels below so your request reaches the right team.

Privacy email Write to [email protected] with your account email, mobile number and the data action you…
Secure account chat Use account chat when you are already logged in and need help finding cookie…
Document follow-up If we need proof before changing account records, we will tell you what is…
ACCOUNT CARE

How your data stays in control

We treat privacy as an account control, not a footer link. Each data flow has a purpose: opening your account, keeping your wallet records accurate, checking suspicious access, saving your cookie choice…

Data minimisation

We ask for details needed to create your account, verify access, keep wallet records and answer support. Extra personal files are not requested unless a specific account check makes them necessary.

Cookie controls

Cookies help keep you signed in, remember region settings and measure page performance. You can manage browser cookies, though some account and security functions may not work correctly without necessary cookies.

Payment records

UPI, Paytm, PhonePe and Google Pay references are stored as transaction records, not as public profile details. We use them to match deposits, check withdrawals and handle payment enquiries.

Access checks

Login attempts, device type, IP range and security alerts may be recorded to detect account misuse. If unusual activity appears, we may pause sensitive changes until you confirm ownership.

Retention window

We keep personal data only for operational, legal, tax, dispute and security needs. When a record no longer serves a valid purpose, we delete it or make it harder to identify you.

Correction and erasure

You can ask us to update wrong details, receive a copy of certain records or erase data where law allows. Some transaction records may stay longer when legal duties require storage.

Privacy questions before account setup

These answers explain how the Privacy Policy works when you open an account, move through payment checks or contact support. They focus on your data rights, our retention choices and the safeguards around account access. If your situation is not covered here, send a privacy request with the account details we need to locate your record.

We collect your name, contact details, login credentials, age confirmation where required by law, device signals and payment references. We use this data to create the account, protect access and maintain accurate wallet records.

We store transaction references, status, time and account-linked payment records for UPI, Paytm, PhonePe and Google Pay. We use these records to match payments, investigate failed transfers and support withdrawals.

Cookies keep your session active, remember basic preferences and help us understand page performance. Necessary cookies support account access, while other cookie uses can be controlled through your browser settings.

You can request correction, access or erasure by contacting us through privacy email or account chat. We may verify your identity first and may retain certain records where legal, tax or dispute duties apply.

Only authorised team roles and service partners with a defined need can access personal data. Payment processors, hosting systems and security tools may handle limited records so your account and transactions can function.

Retention depends on the record type and purpose. Account, payment, support and security records may be kept for operational needs, legal duties or dispute handling, then deleted or anonymised when no longer required.

Yes. Access and eligibility depend on local law and are available where local law permits. Your privacy rights may also vary by location, so we handle each request according to applicable legal requirements.